Effective Date: 1 January 2026 | Last Updated: 1 January 2026
At 5jlph, your privacy matters as much as your gaming experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the 5jlph platform. We are committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
5jlph processes all personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission (NPC). Your rights as a data subject under Philippine law are fully respected and upheld.
All personal and financial data stored by 5jlph is protected using industry-standard encryption. Our systems are regularly audited and tested to ensure that your information remains secure against unauthorized access, disclosure, or misuse.
5jlph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 5jlph platform and to comply with our legal and regulatory obligations.
As a data subject under Philippine law, you have the right to access, correct, erase, object to processing, and port your personal data. You may exercise any of these rights by contacting our Data Protection Officer at any time.
We are upfront about what data we collect and why. 5jlph only collects personal information that is necessary for account registration, identity verification, payment processing, regulatory compliance, and improving your experience on the platform.
5jlph retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.
Summary: 5jlph collects only the personal data necessary to operate a safe, compliant, and enjoyable online casino platform for Filipino players. We do not sell your data. We protect it with industry-standard security. You have full rights over your data under Philippine law. If you have any questions, our Data Protection Officer is available at [email protected].
1.1 This Privacy Policy ("Policy") describes how 5jlph ("the Platform," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," "Player," "User") who access or use the 5jlph online casino platform at https://5jlph.app.
1.2 5jlph is committed to protecting the privacy and personal data of all Players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC").
1.3 By registering an Account on 5jlph or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the 5jlph platform.
1.4 This Policy should be read together with our Terms & Conditions, which govern your use of the 5jlph platform and are incorporated herein by reference.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, 5jlph is the personal information controller ("PIC") in respect of the personal data collected through the platform.
2.2 5jlph has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO at any time using the contact details provided in Section 15 of this Policy.
2.3 5jlph is registered with the National Privacy Commission as required under the DPA and its IRR.
3.1 5jlph collects the following categories of personal data:
4.1 Directly from you: When you register an Account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
4.2 Automatically: When you access and use the 5jlph platform, we automatically collect technical and device data through cookies, log files, and similar tracking technologies (see Section 8).
4.3 From third parties: We may receive personal data from identity verification service providers, payment processors, fraud prevention services, and regulatory authorities where required by law. All third-party data sources are vetted to ensure they operate in compliance with applicable data privacy laws.
5.1 5jlph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your Account agreement with 5jlph) |
| Identity verification (KYC) | Legal obligation (PAGCOR regulations, Anti-Money Laundering Act) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interest / Legal obligation |
| Responsible gaming compliance | Legal obligation (PAGCOR regulations) |
| Marketing communications (where opted in) | Consent |
| Platform analytics and improvement | Legitimate interest |
| Compliance with legal and regulatory obligations | Legal obligation |
6.1 5jlph uses your personal data for the following purposes:
6.2 5jlph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
7.1 5jlph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We engage trusted third-party service providers to assist in operating the 5jlph platform, including identity verification providers, payment processors (GCash, Maya, Philippine banks), cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on our instructions and in compliance with applicable data privacy laws.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, regulation, court order, or legal process. We will notify you of such disclosures where permitted by law.
We may share data with fraud prevention agencies and security service providers to protect the platform and its users from fraudulent activity, money laundering, and other illegal conduct.
In the event of a merger, acquisition, restructuring, or sale of all or part of 5jlph's business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.
Note: All third parties with whom 5jlph shares personal data are required to maintain appropriate technical and organizational security measures and to process data only for the specified purpose. 5jlph remains responsible for ensuring that such sharing complies with the Philippine Data Privacy Act of 2012.
8.1 5jlph uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the platform.
8.2 We use the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function (e.g., session management, login authentication, security) | No — essential for platform operation |
| Functional | Remember your preferences and settings (e.g., language, display options) | Yes — via browser settings |
| Analytics | Collect anonymized data about how Players use the platform to help us improve it | Yes — via cookie consent settings |
| Security | Detect and prevent fraud, bot activity, and unauthorized access | No — required for platform security |
8.3 You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the 5jlph platform. Strictly necessary and security cookies cannot be disabled without impairing your ability to use the platform.
8.4 5jlph does not use cookies to serve third-party advertising or to track your activity across unrelated websites.
9.1 5jlph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 5jlph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected Players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.
9.3 While 5jlph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your Account credentials and for notifying 5jlph immediately of any suspected unauthorized access to your Account.
10.1 5jlph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of Account plus 5 years after closure (AMLA requirement) |
| KYC / identity verification documents | Duration of Account plus 5 years after closure |
| Financial transaction records | 5 years from the date of the transaction (AMLA requirement) |
| Gaming activity records | Duration of Account plus 3 years after closure |
| Customer support communications | 3 years from the date of the communication |
| Self-exclusion records | Duration of exclusion plus 5 years |
| Technical / device / log data | 12 months from collection |
| Marketing consent records | Until consent is withdrawn, plus 3 years |
10.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be associated with any individual. Where anonymization is not technically feasible, data will be securely destroyed.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 5jlph:
11.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within 15 business days, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.
11.3 Please note that certain rights are subject to limitations under applicable law. For example, we may be unable to delete data that we are legally required to retain under the Anti-Money Laundering Act or PAGCOR regulations.
⚠️ 21+ Only: The 5jlph platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated Account and delete the data in accordance with applicable law.
12.1 If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to 5jlph, please contact us immediately at the details provided in Section 15. We will take prompt action to investigate and, where confirmed, delete the data and close the Account.
13.1 5jlph primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data outside the Philippines — for example, to cloud hosting providers or technology partners with servers in other countries — 5jlph will ensure that such transfers comply with the requirements of the Philippine Data Privacy Act of 2012 and NPC regulations.
13.2 Cross-border transfers of personal data will only be made to countries or organizations that provide an adequate level of data protection, or where appropriate safeguards are in place (such as contractual data processing agreements incorporating NPC-approved standard clauses).
13.3 By using the 5jlph platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
14.1 5jlph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the current version is displayed at the top of this page.
14.2 Where changes to this Policy are material, 5jlph will notify registered Players by email or by a prominent notice on the platform prior to the changes taking effect. Your continued use of the 5jlph platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
14.3 We encourage you to review this Privacy Policy periodically to stay informed of how 5jlph protects your personal data.
15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 5jlph, please contact our Data Protection Officer:
15.2 You may also lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated. Information about the NPC complaint process is available through official Philippine government channels.
15.3 5jlph aims to respond to all data privacy inquiries and requests within 15 business days of receipt. Complex requests may require additional time, in which case we will notify you of the expected response timeline.
Your privacy is protected. Your data is secure. Now enjoy the full 5jlph experience — from Dragon Tiger and bingo to slots and live casino games. PAGCOR regulated. Peso-native. 21+ only.